Privacy Policy

SMS Labs

Last updated: 05 Jan 2026

SMSLA (“we”, “our”, “us”) is committed to protecting the privacy and personal information of visitors, customers, and stakeholders who access our website https://smsla.global. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you voluntarily provide it through forms or communication:

• Name
• Email address
• Phone number
• Company / Organization name
• Address
• Any other information submitted via contact or enquiry forms

b) Non-Personal Information

Automatically collected when you visit our website:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URLs

2. How We Use Your Information

The information collected may be used to:

• Respond to enquiries and service requests
• Provide laboratory testing, inspection, or training services
• Improve website performance and user experience
• Communicate updates, service-related information, or responses
• Maintain internal records and compliance requirements
• Fulfil legal or regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic and usage patterns
• Improve site functionality and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Information Sharing and Disclosure

SMS Labs does not sell, rent, or trade personal information to third parties.

Information may be shared only:

• With authorized employees or service partners for operational purposes
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of SMS Labs or others

All such sharing is done with appropriate confidentiality and security controls.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Loss, misuse, or alteration

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, regulatory, or contractual obligations

7. Third-Party Links

Our website may contain links to external websites.
SMS Labs is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of those websites separately.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

SMS Labs may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact:

SMS Labs
📧 Email: enquiry@smsla.global
🌐 Website: https://smsla.global