form checker Thank you for choosing SMS Lab Services Private Limited to fulfill your testing requirements. We are here to serve you with the highest level of customer service possible. Your feedback will enable us to continually improve these services and focus on any areas that have not met your expectations. 1. Please provide us with your personal information. Name of the Company & Address Contact Person Designation Address Phone No. Email 2. How do you rate the quality of service provided? a) Our Communication ExcellentGoodAdequatePoorUnacceptable b) Response time ExcellentGoodAdequatePoorUnacceptable c) On time delivery of Reports ExcellentGoodAdequatePoorUnacceptable d) Clarity and presentation of reports ExcellentGoodAdequatePoorUnacceptable e) Technical content of reports meeting your requirements. ExcellentGoodAdequatePoorUnacceptable f) Knowledge/professionalism ExcellentGoodAdequatePoorUnacceptable g) Response to your calls regarding complaints, technical queries ExcellentGoodAdequatePoorUnacceptable h) Receiving feedback regarding the progress of testing, if it is enquired ExcellentGoodAdequatePoorUnacceptable