Thank you for choosing SMS Lab Services Private Limited to fulfill your testing requirements.

We are here to serve you with the highest level of customer service possible. Your feedback will enable us to continually improve these services and focus on any areas that have not met your expectations.

1. Please provide us with your personal information.

2. How do you rate the quality of service provided?

a) Our Communication
ExcellentGoodAdequatePoorUnacceptable

b) Response time
ExcellentGoodAdequatePoorUnacceptable

c) On time delivery of Reports
ExcellentGoodAdequatePoorUnacceptable

d) Clarity and presentation of reports
ExcellentGoodAdequatePoorUnacceptable

e) Technical content of reports meeting your requirements.
ExcellentGoodAdequatePoorUnacceptable

f) Knowledge/professionalism
ExcellentGoodAdequatePoorUnacceptable

g) Response to your calls regarding complaints, technical queries
ExcellentGoodAdequatePoorUnacceptable

h) Receiving feedback regarding the progress of testing, if it is enquired
ExcellentGoodAdequatePoorUnacceptable